How We Work
Your needs are always front and centre in everything we do. Understanding your preferences, and anything else that’s important to you, guides the services and support we provide you.
We’re here to make this as simple and easy to understand as possible. Our transparent approach and dedication to ensure clarity means you can make the best choices every step of the way for you or your loved one.
This means being available and walking you through the initial needs analysis, all the way through to assisting with paperwork if you need that level of support, and wherever possible make the process of searching, selecting and choosing care services as seamless and hassle-free as possible.
We have a range of options to select from depending on the level of support you require. Choose from our range of service and support options from Basic through to our Premium support package to suit your needs and budget.
Initial Consultation
To understand your needs.
Education + Information
To help you navigate the care system.
Understanding Your Options
We help search for the best options.
Connecting You With Support
Saving you time, effort and stress.
Ongoing Support
Ensuring everything runs smoothly.
Guiding you on your aged care journey
Navigating the aged care system, whether for yourself or a loved one,
can be daunting. At My Care Journey, you’ll find genuine care and
expert guidance. Let us handle the details, ensuring you access
aged care that fits your individual circumstances.